Appointments

Urgent appointments:  Urgent appointments are available on the day. These appointments must be medically urgent for that day.  These appointments are offered in order – by the next urgent appointment that is available. Unfortunately by the very nature of these appointments we cannot offer a choice of time. Please call to book with our reception team 0118 972 2188.

Routine appointments:  Telephone or Face to Face appointments for 10-15 mins each appointment.

We aim to offer routine appointments with our doctors within 10 days.  This timeframe may be longer if you want an appointment with a particular doctor due to individual doctor availability.  Please call to book with our reception team 0118 972 2188.

Please note, for telephone appointments, a doctor will phone you; please be available up to an hour after the scheduled time.  If your problem is urgent, a doctor (not necessarily your own doctor) will call you back as soon as possible. Please note however, if you telephone after 4.30pm and it is not medically urgent, the doctor may not be able to return your call on the same day.

Clinical Pharmacists telephone appointments:  Our Clinical Pharmacists are involved in the following duties and work closely with our GPs and nurses:

• Repeat prescription reauthorisations
• Medication and prescription queries from patients
• Chemist queries
• Acute or past medication requests
• Annual medication reviews, including blood test requests and blood pressure checks
• Hospital letters – discharge or clinic letters where medications have been stopped, withheld, altered, started
• Requests for NOMAD packs
• Contraceptive pill reviews
• HRT medication reviews
• Anti-depressant medication reviews
• Pain medication reviews

Blood test appointments: are available every morning.  Please call our reception team to book. 0118 972 2188

Cancelling your appointment:  Please call us if you are unable to keep your appointment. It means that we can offer your appointment to another patient. Call us on 0118 972 2188 or email schcreception@nhs.net