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See our homepage for information: please do not visit a GP surgery if you have coronavirus symptoms. Visit NHS111 online at or call NHS111.

Facebook page

We have set up a Facebook page to enable us to quickly update social media users with important news, particularly around the Covid vaccine.

We will still be putting key information on our website.

Flu clinics

Please book an appointment with Reception for a flu jab. Our clinics are by appointment only and are not walk in clinics. Please bring your invitation/consent letter with you. Letters have been sent to eligible patients. If you think you are eligible and have not had a letter please contact Reception.

Card payments

From 1st June 2020 we will no longer accept cash for patient payments for prescriptions and non-NHS services. Please pay by credit/debit card instead.

Blood tests for children

Children up to the age of 11 will have to book a blood test with Kempton Day Bed Unit - they can no longer attend the Path Lab as walk-in patients.

Clinics are held for five to 11-year-olds at Kempton. Clinics run on Tuesdays, 9:00-12:00, and Fridays, 13:00-16:00.

For children under five, please contact Kempton Day Bed Unit for a date and time for the child to be seen. EMLA cream can be applied on the ward.

Telephone (booking): 0118 322 7512.

Information for our dispensing patients

In response to a NHS initiative to reduce waste and increase efficiency we are moving all dispensing patients to monthly repeat prescriptions. If you pay for your prescriptions this may involve having to pay more but you can purchase an annual Prescription Pre-payment certificate online which enables you to get as many prescriptions as needed for a year for a one off fee of £104. If you are on more than one medication this will save you money. This can be found at or by calling 0300 330 1341.

If you get free NHS prescriptions this should not affect you. If you need more than one month's supply of medication you can request this. If you have any questions relating to this please speak to our dispensary team.

Dementia Information

This dementia information booklet provides information on local organisations and groups for patients with dementia and their carers. Please click here to read it:

Dementia Information Booklet.

Loneliness Help Information

Please click on this link for further information: Loneliness Help Information. Please note that a lot of these activities may not be running at present due to coronavirus.

Ear syringing

We stopped ear syringing in March 2018 for all patients except those who the hospital's Ear, Nose & Throat department have requested it for or pre-referral to the Audiology (hearing) clinic. Please read this ear wax guidance note: Ear wax guidance.

Patients can contact the following clinics to arrange ear syringing privately. Please note clinics may not be running due to coronavirus.

The Hearing Clinic, 25 Hart Street, Henley, 01491 577555.

Leightons Opticians (branches in Reading, Woodley and Marlow). The Reading branch can be reached on 0118 959 0055 or visit

The Forbury Clinic (the ENT consultancy), 23 Craven Road, Reading, 0118 921 3166 or

Active Hearing, Spire Dunedin Hospital, Consulting Rooms, 13 Bath Road, Reading, RG1 6NS, 0800 612 9727 or

Eyesite Opticians, 142 Friar Street, Reading, RG1 1EX, 0118 950 9090 or (£60 for two ears, £40 for one ear).

Tripp Hearing

Accessible information

If you would like a large print copy of our patient brochure please ask us, over the phone or by email, if possible. If you would like to view information on our website in a larger font size you can do so by using the browser settings on your computer to make the font a larger size.


Please click here to see the list of private fees payable by patients.


Patients can access a free online chlamydia testing service at

Shingles information

Shingles eligibility poster

Please click the above link to view a shingles eligibility poster - please check if you fall into the eligible age group(s) and contact us for an immunisation if you need one.

Please note that:

  • People are not eligible for an immunisation if they are over 80 years of age.
  • It is medically recommended not to have a shingles vaccine if you have had shingles in the last year.

Health News from the BBC and the NHS

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