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Coronavirus  

We are trying to minimise everyone's risk by reducing the number of patients attending the health centre. For all appointments we ask you to not visit the health centre and the clinician will phone you at the time of your booked appointment on the phone number we have. We hope that most problems can be dealt with over the phone but we will continue to see patients if needed. If you know you need a face to face appointment, e.g. for a wound dressing, come in as normal if you have no coronavirus symptoms. Please phone to check beforehand if you are unsure.

Please visit the NHS111 online at https://111.nhs.uk/service/covid-19 or call NHS111 if you have symptoms. 

-If you live alone and have symptoms of coronavirus illness however mild, stay at home for 7 days from when your symptoms started.

-If you live with others and you or one of them has symptoms of coronavirus then all household members must stay at home and not leave the house for 14 days. The 14 day period starts from the day when the first person in the house became ill. 

If you have coronavirus symptoms: do not go to a GP surgery, pharmacy or hospital. Visit www.nhs.uk/coronavirus and gov.uk/coronavirus for more information.

Staying at home guidance: click this link for Staying at home guidance

Social distancing guidance: click this link for Social distancing guidance

Advice for increased risk patients: please click this link for information: Advice for increased risk patients updated 30th March2020

Advice for parents: please click this link: Advice for parents when child unwell or injured

Advice to patients with suspected Covid - click this link: Advice for patients with suspected COVID 19

Principle trial: please click here: Principle trial to read about a trial to help find treatments to reduce hospital admissions and improve symptoms for people with Covid 19.

 


Hospital Appointments

Please note all hospitals have been instructed to cancel all non-urgent appointments and operations.

Hospitals will contact you directly to either

1) make arrangements for appointments to be carried out remotely

2) to rearrange/temporarily cancel

3) for clinically urgent appointments to confirm they are continuing.

Please do not contact the surgery, as we have no information. As you can imagine, all hospitals have a mammoth task ahead of them, and will be prioritising the most urgent tasks.

 

Medication

Following guidance we are NOT issuing 3 months of prescriptions.  This is to ensure continued supplies so that all patients will continue to receive their medication.  Please do not request your prescription if your prescription currently has more than 2 weeks remaining.  Your request will be rejected. This follows national guidance to allow supply chains to restock and to ensure everyone has adequate to keep them going at the moment.  Please click here to see the poster: Dispensing

Inhalers

Latest guidance from Oxfordshire Clinical Commissioning Group (OCCG) advises that we do not issue inhaler prescriptions for those that have not had inhalers for more than a year and are not currently being treated for asthma or COPD. We will have to reserve prescriptions for those being actively treated and those who have symptoms. If you have not ordered an inhaler for more than a year but think you need one please ask for a telephone consultation with the practice pharmacist or a GP.

Sick notes

We are not issuing any sick notes relating to Covid-19 in line with government advice. Please see this generic document for employers: Generic sick note

Repeat prescriptions and booking appointments

Please use the NHS app.  If you have a passport photo or photo driving licence, this can be used as ID to create an account on the NHS app.  You do not need to come to the surgery; with the app you can:

Book appointments

Order prescriptions

Please click here for the link to the NHS app: https://www.nhs.uk/apps-library/nhs-app/.

Summary Care Record (SCR) update: as a result of Covid 19 additional information will be automatically added to patients' summary care records (SCRs). This additional information includes details of long term conditions, relevant medical history and any personal or healthcare preferences. Providing this information on patients' summary care records will help healthcare staff outside this practice to provide the best possible care to you, should it be needed at this critical time. This update to your summary care record will be reviewed when the coronavirus outbreak is under control. More information about summary care records can be found here: https://www.nhs.uk/using-the-nhs/about-the-nhs/your-health-records/

Coronavirus support groups

 

Sonning Common Support group: view this poster for more information: Soco support group

Binfield Heath Covid 19 support group: contact Jon Gittoes on 07384 383564 or Amanda Jennings on 07799 038492.

Stoke Row support group: view this poster for more information:Stoke Row support information

Sonning Eye & Dunsden support group: click this link for more information: Parish of Eye & Dunsden corona support group

Highmoor Volunteers: email highmoorvolunteers@gmail.com or call 07904 691093 (Elaine or Judi). Poster: Highmoor Volunteers flyer

Shiplake: Facebook: https://www.facebook.com/groups/165173087861216/about/

Contact Joanne Stone: 0118 940 6665, email covid-19@shiplakevillages.com or Kate Oldridge at kateaoldridge@gmail.com

FISH

Telephone 0118 972 3986, email fishvolunteercentre.org.uk or visit www.fishvolunteercentre.org.uk

Age UK support service

Click here for more information on support by telephone: AGE UK support service

Keep fit at home, local walks and bike rides: click here for more information: walks and bike rides.

Tips for looking after your mental and physical health

Please click here: Mental and physical health

Health visitors

All health visiting clinics are cancelled across the county for the foreseeable future.  Please click on health visitors on the Services tab above for more information.

Asthma reviews

For patients that struggle to come in for their asthma reviews, this online form is available: Asthma control test

Clinical Pharmacist

We have a clinical pharmacist at the health centre most Wednesdays. Murray, our pharmacist, is conducting medication reviews with patients. Please contact our Reception team to book an appointment for a medication review. Please note these reviews are by telephone due to coronavirus.


 

Sonning Common Health Centre is celebrating its 50th anniversary in July: we are hoping to move our anniversary event to 13th September

If you or someone you know worked at the Health Centre please let us know your up-to-date contact details.  You can email Sue Abbott on sue.abbott6@nhs.net, alternatively call her on 0118 9722188 or leave a message for her at reception. This anniversary event will either move to Sunday 13th September or to a new date in 2021.

Mental health resources

Please click here for mental health resources information: Mental health resources for children Mental health resources for adults

Healthy Activities for all ages booklet

This booklet provides information on local groups and activities to inspire local residents to join a new group or to take up a new challenge. Thank you to Sue Litchfield for compiling this informative guide. Click here to view it: Healthy Activities around Sonning Common.


Vision Statement, Core Values and Patient Charter 2019

Please click this link to read this document: Vision statement, core values and patient charter 2019

General Data Protection Regulation (GDPR)

A new General Data Protection Regulation (GDPR) came into effect in May 2018.

How we use your information

For guidance on how we use your information please read our Privacy Notice, our How we use your medical records document and our Transparency Statement. There is also information on the noticeboard in our foyer.

Accessible information

If you have impaired sight and would like a large-print copy of our patient brochure please ask at reception. If you would like to view information on our website in a larger font size you can do so by using the browser settings on your computer to make the font a larger size.

How to Find and Contact Us

Our practice: we look after a population of almost 10,000 patients within a 6 mile radius, extending into the Northern suburbs of Reading and west of Henley. We dispense medicines to approximately a third of our patients, eligible because they live more than a mile from a local pharmacy 'as the crow flies'. 

 
(Site updated 27/05/2020)
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