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Noticeboard

NB: Please scroll down to read the full noticeboard news!


No Hepatitis A nor combined Hepatitis A and Typhoid vaccines

There is a global shortage of Hepatitis A vaccines. We do not have any stock of Hepatitis A nor combined Hepatitis A and Typhoid vaccines at present. We are waiting for an update on when we will receive vaccines. The following options are recommended at the present time to get a Hepatitis A or combined Hepatitis A and Typhoid vaccine:


Hearing Aid Battery provision – important changes

From June you will need a battery book to obtain hearing aid batteries. You can get a battery book by:

  • Emailing your name, date of birth and address with the subject of Battery Card to audiology.royalberkshire@nhs.net OR
  • By sending your details to Batteries, Audiology 3, Royal Berkshire Hospital, London Road, Reading, RG1 5AN OR
  • By collecting one at your next visit to the drop-in repairs or maintenance clinics

Chlamydia

Patients can access a free online chlamydia testing service at https://chlamydia.sexualhealthoxfordshire.nhs.uk/

We have always stressed the importance of communication. What we perhaps stress less often is the two-way nature of the process. We believe that the better we understand your needs, the better service we are able to provide. So your comments, positive as well as negative, are vital to us.

In addition to comments on what is, we welcome comments on what might be. Of course we are always time and cost-limited, but is there anything you would want us to try to include in the future? There is a suggestion box in the lobby or you can write to our practice manager.

Inevitably in any large and busy organisation there will be things that do not work as well as they might.  No system is ever perfect. Like any quality organisation, we are determined to do our best to rectify any short-coming and to try to ensure it cannot happen again. For this we need your help. If you have a problem, share it with a member of staff - in person, by phone (0118) 972 2188, by fax (0118) 972 4633 or by e-mail - and let us try to produce the solution. In that way, together we can create the best Health Centre for us all.

Sonning Common Health Centre  Complaints Leaflet

 
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