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Noticeboard

Announcement - Dr Andrew Burnett will retire at the end of March 2017 - please see the attached letter. Dr Burnett retirementIf you are  currently a patient of Dr Burnett, from 1st April your usual GP will be Dr Claire Webster if your surname is A-J and Dr Nick Smith if your surname is K-Z. You can of course see any of our GPs, subject to availability. 

Some of you would have received a text message announcement.  Please contact Reception if you would like to receive text message announcements but we don't have your mobile details on record.

District nurses

Yeuan Marsden (team leader)

Elysia Lilley

Caroline Hemming

Availability

Sonning Common Health Centre

Monday - Friday: 8.00 am - 4.00 pm     (01865 903177)

Our role

Welcome to the Sonning Common Health Centre District Nursing Team

Our role is to assess the health needs of people who are housebound and plan a programme of care to meet those needs. 

Employed by  Oxford Health NHS Foundation Trust, we work both independently and collaboratively with the Primary Health Care Team at Sonning Common Health Centre.  Our office is within the Health Centre. Liaising with statutory and voluntary agencies such as social services, specialist resources and associations, is also a very important part of our work.

A patient is deemed to be housebound when they are unable to leave their home environment through a physical or psychological illness.  A patient is not considered housebound if he or she is able to leave their home with minimal assistance.  For example unassisted/assisted visits to the doctor, dentist, hairdresser, supermarket, social events. Patients requiring transport can contact the FISH voluntary agency or taxi services.  FISH also runs a weekly bus service to and from Binfield Heath. 

As well as providing professional support, skilled nursing care, health education and advice to patients, relatives and carers, we also teach undergraduate and postgraduate nursing students, health care assistants and medical students. 

 

How can you contact us? 

Should you wish to speak to one of us in person, please call (0118) 972 1382 and leave a message. A District Nurse will call you back when they return to the office. At other times, if we are not available you can leave a message with the Health Centre reception on (0118) 972 2188. The reception phone is however switched off from 1.00 - 2.00pm.  We will respond to your call as soon as we are able to do so. 

As district nurses we are not an emergency service.  However, if you have an urgent nursing problem which cannot wait until the following day, the receptionist will endeavour to contact us via our mobile phones.

Should you come into reception wishing to see a district nurse, we may not always be immediately available and you may be asked to make an appointment.

Our normal working day is 8.00am – 4.00pm seven days a week, but messages left after 4.00pm will not normally be dealt with until the following working day.  At weekends and bank holidays and between 4.00pm and 8.00am Monday to Friday, you should contact the Oxfordshire Out of Hours Service. If you have an urgent need of medical assistance, call 111.

Prescriptions 

If we are visiting you for a nursing need and you have no friend, neighbour, relative or carer to fetch a prescription from the chemist for you, we may deliver it to you on a planned visit. However, due to our workload commitments, this is not something we can routinely undertake. You may ask Carsons chemist to deliver it for you if they dispense your medication. An alternative is to contact FISH or Age UK (telephone numbers below). 

Nursing equipment/aids

Should nursing equipment/aids be delivered to you, unless you are instructed that they are the property of the district nurses, please do not return them to the Health Centre. There should be a label on the equipment with a telephone number on it for Mediquip. Please phone them directly for collection. If equipment was obtained from any hospital it should be returned there. 

 

Feedback

As a team, we are committed to improving and developing our service and if you wish to pass on any comments or complaints regarding your care, please do not hesitate to discuss this with any member of the team, either during your visit or by contacting us.

We are very grateful to Sonning Common Community Care Fund who provide the district nursing team with equipment to improve patient care. Should you wish to make any donations to this valuable local resource, the fund secretary is Mrs Joan Thorne  (0118) 972 3383.

 

Other useful telephone numbers

Age UK Oxfordshire   (0345) 450 1276
Benefits Agency(0118) 952 4400
Carsons chemist Sonning Common(0118) 972 2306
Citizens Advice Bureau(01491) 578267
FISH Voluntary Centre 
(for help and transport)
(0118) 972 3986
NHS Direct ( 24 hour help line)(0845) 4647
Oxford Social Services headquarters 
(Assessment Team)
(01235) 554425
Red Cross medical loans(0118) 972 2877
Royal Berkshire Hospital (Reading)(0118) 322 5111
Oxfordshire Health NHS Foundation Trust   (01865) 741717
Sue Ryder Care Home (Nettlebed)(01491) 641384
Townlands Hospital (Henley)(01491) 572544


Private nursing care services and help

Gardeners Nursing Agency(0118) 947 6666

Oakhouse Foods

Premier Care

Primary Health Care

(0118) 975 6565 

(01491) 411144

(01491) 413021

Redland Hygiene Ltd (equipment and continence aids)

(0118) 958 0055
Wiltshire Farm Foods Home Meals Service(01635) 231119
 
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